The AAL JP is a user oriented programme as all projects must foresee a series of tests carried out by the final users of the products and the services. This is a requirement if we want that the  developed project solution enter the market in a timeframe of 2-3 years after the end of the projects.


New guidelines and toolbox for the involvement of users in AAL projects in now available online ! click here

Why user’s involvement is important to us?

Because ICT is a relatively new technology that has had little use in the societal challenge, and it is more difficult to make information and communication technology (ICT) based solution a daily tool for the older adults: partly due to their scarce ICT literacy and partly because of their reluctance to use “futurists” devices.


The objective is to recognise and remove the barriers that currently prevent such ICT based solutions from being massively deployed, so that the older adults, the users and consumers can truly make the most of the outputs of our programme [1].


Moreover, involving end-users in the projects originates other effects:

  • It helps to create a human centred technology;
  • It prepares the users as future users;
  • It helps the managers of the projects to adjust strategies and technologies;
  • It enables the projects to develop market strategies and to understand the needs of the real users;
  • It brings the AAL JP as a whole closer to the market.


Definition of end-users in the AAL Joint Programme:


  1. Primary end-user is the person who actually is using an AAL product or service, a single individual, “the well-being person”. This group directly benefits from AAL by increased quality of life;
  2. Secondary end-users are persons or organisations directly being in contact with a primary end-user, such as formal and informal care persons, family members, friends, neighbours, care organisations and their representatives. This group benefits from AAL directly when using AAL products and services (at a primary end-user’s home or remote) and indirectly when the care needs of primary end-users are reduced;
  3. Tertiary end-users are such institutions and private or public organisations that are not directly in contact with AAL products and services, but who somehow contribute in organizing, paying or enabling them. This group includes the public sector service organizers, social security systems, insurance companies. Common to these is that their benefit from AAL comes from increased efficiency and effectiveness which result in saving expenses or by not having to increase expenses in the mid and long term.


If you feel like your organisation can be involved in AAL JP project, check with your National Contact Person how further contacts can be established.

Keep visiting the AAL web-site, national and central events are organised just at the opening of a call for proposals to promote networking of future project participants.


Read more about the topic (by Age Platform):

“Older people and ICT: an ethical approach”


For an ethical approach to ICT and ageing you can also consult VALUE AGEING



[1] Interim Evaluation of the ambient Assisted Living Joint Programme 2010, Milena Kuneva